[quote=Hank] Do you have the (for lack of a better word) infrastructure in place to send automated private messages to new members right now? [/quote] Yeah, I could just programmatically create a new convo in the same step I create a new user. I could use the [url=http://www.roleplayerguild.com/users/8231]Guild Mods[/url] account to be the sender of the PM. Staff could login to it periodically to see if any newcomers responded to that PM with questions or anything.