The customer sounded very winded. Cal wondered absently what he was up to, but didn't care enough to actually go look. "That'll be five fifty," He said as he started up the espresso machine. While the espresso was brewing, he poured the iced coffee and went to fetch the can of whip cream. Cal stopped by his own cup to take a sip of his tea before going back to the machine to get the espresso shot. He poured it in and made a mountain of whip cream on top of the drink. 

Cal popped a plastic lid on the cup and shoved a straw through the hole, then went to the drive-thru to make the exchange. He was a bit startled to see a man, whom he presumed was his customer, standing outside the window looking a bit disheveled. Cal opened the glass window and set the cup on the edge. 

"Excuse me sir, but you aren't allowed to walk through the drive thru," Cal leaned out a bit to see several more men darting around in the drive thru lane. Now that just wasn't safe! A couple of them were on the ground, with one man beating up a few more. Cal frowned. What on Earth was going on out there?

"Sir!" He called to the man dishing out the heavy serving of whoop ass casserole. "Excuse me sir! What's going on out there? Do I need to call the police?!" The man seemed to be under attack by some sort of thugs, but he seemed to be holding his own. Still, Cal figured he should probably offer. 

But when he saw one of the thugs crawl up off the ground and make a lung at the man, he knew he had no time to find his phone and dial. Cal grunted as he lunged out of the drive thru window to grab the would-be attacker around the torso and neck. His grip pinned the thug's arms down by his side, holding him as he tried to wiggle free.
"I'm sorry sir, but this behavior is not acceptable. I'm going to have to ask you to stop before I call the proper authorities."