Eleven. "Damn-- Darn," Piper commented, following his gaze to his watch. She cleared her throat, looking down at the paperwork for the first time: it was requesting information she should've gotten from the customer [i]before[/i] even starting the work. The dread set in as she supposed the man would be stuck even longer than he'd like. She opened her mouth to speak, but he went ahead as she looked back up at him. And even though Piper should have at least considered he might be a little grouchy after waiting two hours, she also grew frustrated.

"Your [i]car[/i] is ready," she said, nearly snapping the words, but she found raising her own voice made her headache even worse than someone else yelling. And in that moment, she didn't want to explain he would be further delayed. "Just-- Chill." Exasperated, she rubbed at her head and dropped her sunglasses back over her eyes.

Then she turned on her boot, only waving at him to indicate he should follow. Piper would lead the tall man into the front office, adjacent to the garage, and she would set up behind the counter. She flipped through the clipboard of papers, removing forms [i]she[/i] needed to deal with and handed him the rest and a pen. It wasn't a lot, but the nature of the questions would no doubt contribute to the man's anger: they were clearly supposed to be done when he first arrived. "The owner is a little behind the times," she said, explaining the literal paperwork. She failed to point out the chairs for his convenience as she took a seat behind the counter to quickly pencil in what she could: work that "had" to be done, work she did do, and how much the total job would cost.