Yeah see, that last part, while echoing my own frustrations, actually did come off as patronizing. Also, having read your posts too, I have kind of noticed you displaying a tendency to lecture and take a sort of 'Here's why you're acting stupid' tone. It seems it's unintentional? You may be making some valid points and you're generally being very reasonable, but I can half-see why the way you're going about it feels abrasive to 13org even if I don't think the problem is as big as all this. [@Zero Hex]