[quote=supertinyking]
She sighs.
"....I would rather have them gone....they are uncomfortable....and people think they are ugly....." She says, but she looks at his feathers. 
"..but I like your feathers......" She says, smiling a bit. "They look nice on you."
[/quote]

"it's because they get dry, think of it like putting lotion on those rough spots on your elbows. if you don't keep your scales moistened they'll get uncomfortable" he says evenly before pausing she can tell he's studying her, thinking before saying "and i like them personally, makes you unique".

he pauses a bit, finishing the rice ball before asking "want me to show you some tricks to help make them a bit more comfortable?" as he rummages in a pouch, grabbing a small scroll with snake decorations on it's border before seeming to remember something and grabbing another, plainer scroll with the word "translation dictionary" written along the border for a title. he then sets them aside and asks "you ever taken the time to take care of your scales?"