Hope your hand gets better!! Your not supposed to pet service dogs while they are working. Bit when they are off duty or 'released' you can treat them like normal dogs. They need walks and play time and all that jazz. Most of the service dogs I have met really don't care about being pet or people in general, or maybe they just don't really think they are off duty, Im giving Carl some more spunk I guess, to make him more fun. :)