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[i]"The Winter Soldier", he has a metal arm with a red star, cold, dead eyes ... he wears a black mask and never speaks. [/i]
The Soldier didn't utter a word as he pulled Haines up on her knees, she knelt in front of him, arms tied behind her back, tears streaking down her face, head pulled back and up by the hair in a cold metal hand, a Russian combat knife pressed to her throat with the other hand, she managed to catch a glimpse of the blade before it was thrust against her neck- There was a serial code ... she wasn't sure if it would be any help, but filed away information for later. It was a KGB issue knife, cleaned and sharpened, if it wasn't regularly maintained it would be rusted away from dozens of uses. 
Bizarrely, he didn't kill her, the HYDRA goons snapped a picture, catching Haines in all her glory ... filthy and kneeling on a dirty floor with tears on her cheeks, her captor was cut off from the shoulders up, but the metal arm was in the picture. Captain America would be able to remember that much at least. 

Then he left. Haines slumped down to the floor and he vanished into the night. 

Captain America's apartment wasn't hard to find, it wasn't under super high-tech security, heck, she was a super soldier, if someone broke in, [i]they[/i] would need protection, not her. But she wasn't there. Breaking in and planting the photo, and a lock of Haines' hair hastily hacked off, was easy and the Winter Soldier vanished without even being seen. 

Times like these were ... few and far between. The Winter Soldier didn't usually take hostages, he took hits. Karpov's plans remained a mystery, he only left the instruction to wait. The Winter Soldier didn't know what he was waiting for, or how long it would take, only that this was necessary and had to be done. 

Haines snivelled, willed herself to be less pathetic, to suck it up and after a few minutes, on the cold concrete floor ... she pulled herself together. 
[i]"Alright Haines, you have two options. Sit here and wait for a miracle possibly die ... or you can put all those episodes of Criminal Minds to use"[/i]

[b]"What's your name?"[/b] she asked. Serial killers and rapists sometimes befriended their victims ... spared them ... she had to get him to talk. 
[b]"My name is Caroline"[/b]
There was no response. The Winter Soldier just watched her with cold dead eyes, almost unblinking.
[b]"Your parents didn't name you the Winter Soldier ... what is your name?"[/b]
Still nothing.
[b]"Can you understand me? Can you speak English?"[/b]
She began to wonder if he had a voice at all. 
[b]"Can you take off your mask?"[/b] she asked, as if that might coax a response. 
He blinked at her. Understanding. She knew he could understand English, but he still refused to respond. 
[b]"Someone will come and help me ... you know that right? It'll be messy."[/b] Haines warned, Cap or Tony were probably on the way right now. 

She was surprised when a dark, gravelly voice emerged from beneath the muzzle. 
[b]"I'm counting on that."[/b]

Haines blanched. She was the bait ... Which wasn't entirely surprising given the company she kept, she had ties to all the big political figures, not to mention Tony Stark ... The Soldier must have been after him, who else was there? 

She didn't know ... but the trap was laid not for Tony Stark, but for Captain America instead. Haines was about to make another important friend.