I've probably emphasized her inability to handle social situations a bit too much; but my mental image is that she'll be a nice enough host, but she really doesn't have the charisma or social acuity to be a real leader.  Mostly she's there to be "responsible" for the group staying at the lodge.  Boxcar doesn't really care either way, but he does realize Nora's not really a bad person, and will nudge her in the right direction to make sure things don't fall completely apart at the lodge.

That said, the lodge itself is more of a pilot PR program for the corporation; it's more of a retreat than a hotel, with absolutely minimal staff.  The PCs will be the only ones checking in at first, and they will have been handpicked (openly, or secretly) to go to the lodge.  Nora and Boxcar will both have been sent in to keep an eye on things; it's possible a third NPC will be on hand to explain the facilities to them along with the PCs, then hand off the keys to Nora before driving off and leaving the group to their own devices.  While there will be supplies on hand for food and bedding, they'll need to make occasional trips to the city to resupply.  It's meant to be an escape from general society; the group will have to make their own fun, like go hiking, cave exploring, swimming, or training their powers out in places where they won't do much harm.

The lodge will be set in a range of mountains close to Segaso City, the capital city of the continent the lodge is located on.  "Close" in this case means "several minutes by car."  A lonely, dusty road leads to the lodge, which has a forest behind it leading deeper into the mountains, a lake in front of it for aquatic activities, and just enough room inside for the currently-planned eight people.  One kitchen, one bathroom, one central room where everyone can watch TV or sit in front of the fireplace, a rec room, a hot tub, and eight small bedrooms.