[@Banana]

There's also a small bit of an issue that Lillian is inside the factory (acting against Eos' orders of helping the troops outside), while most of the Machina troops are outside.

After Ciel put a barrier there, she basically cut any routes for Lillian to exit or anyone else to get inside, so the only ones she can interact with are Eos and Shizuka (if she can catch up to their location).