“Gosh! I didn’t realise you worked here! Nice to meet you, V!” she exclaimed, raising her voice to be heard over the din of the numerous customers, “And don’t worry about not getting your letter yet, I’m sure Kale’ll give it to you soon” she gave the girl what she hoped was a welcoming smile, before being subjected to True’s reprimand. Laila cringed under True’s withering glare, “Sorry True!” she called across the shop loudly, “won’t happen again!” she’d be sure to walk faster next time, not that it would stop the crotchety little wyvern being, well, himself. She watched as the wyvern took flight across the shop, a poster dangling from his… hands? Feet? Laila needed to bone up on her wyvern anatomy.She spared a glance for the woman who’d handed it to him. She looked... Laila wasn't sure of the word, but it sent twinges of sympathy tippling through her gut. She hoped that she found whoever she was looking for. Not that that mattered right now though, she had bigger fish to fry - or rather, bigger goblins[@Hazy]. Laila hadn’t thought he’d be a problem, they got somewhat dodgy-looking customers in all the time by having customers, but True thought otherwise, and he [i]had[/i] been at this a lot longer than she had, so obviously there was something she was missing about this one in particular. She turned to the girl again, “Well newbie, you want to take the lead on this one? It is your ‘test’ after all - Kale may be the big boss owner, but we all answer to True as well, and he's much more likely to have you doing nothing but cleaning out used potions-gear for a week solid than Kale is.”