[quote=@Kratesis]
2014 is the year the VA was caught falsifying reports to make it appear that the waiting times were better than they were. At least 120,000 veterans were affected and dozens may have died because of the delays.
[/quote]

And they're still doing it, but now they loop the Choice Act into the chain of events. They can drag their feet at the VA first, then kick you to Choice 30 and drag their feet there, then kick you into Choice 40. Each one registers as a new wait time so you stay off their books. If you try to fight it, they mark it down as "cancelled by the veteran" and then they're off the hook entirely. The whole thing is super-fucked-up.