Thank you to those that have taken the questionnaire thus far, and of course for the posts.

What you're saying lines up pretty well with the data we've collected on the subject thus far, really. It seems that people generally don't have issues finding their way around airports as long as they do so on their own time - that is, show up at the airport when they want to and can give themselves a wide time slot to calmly find the information they need - but tend to have a bit more in more stressful situations where the time available is beyond their control, such as with connected flights... but even then it seems more a result of hurrying without taking the time to think rather than persons actually having trouble.