Sylvia nodded in response to Pylia's words. It was inspiring to see that Pylia was going to go in despite what fears and hesitations make her want to run away. She followed her friend inside and listened to her talk to the shopkeeper. As she listened, she could see that Pylia was giving up too easily. The shopkeeper was being honest, but he clearly wasn't going to give out information if he wasn't asked. So, when Pylia was close enough, Sylvia laid a gentle hand on Pylia's shoulder, as a subtle way to keep her from leaving the store, and thus keeping her from running away. 

With her hand still on Pylia's shoulder, she turned her attention to the shopkeeper, and she asked him politely, "Sir. I don't suppose you know where Johnathan likes to spend his time when he's not working? Or maybe who his friends are? Maybe they can point us in the right direction,"

She then commented, "If you don't know, that's fine. We can always come back during his work hours here. But, I'd rather not impose like that,"