[quote=@FalloutJack]
More data needed, I think.  We've achieved an extreme result only.  MIGHT wanna find a smaller percentage.
[/quote]

Exactly, well, I do think that doubling is the right route, as it is alarming how quickly things could get out of hand if you don't reply soon enough. But yes, a lower percentage would work. 

From now on, the percentage for being over a day late is 5%, and it doubles from there. We'll see how that goes. 

Thanks!