Sylvia listened as the girl answered her question and let out her frustrations in a scream directed at the sky. She felt bad for the poor girl. It sounds like this was just an incident of just pure bad luck. She was relieved to read that nobody was hurt from Buddy's writing. The fact that the cart was broken and nothing else seemed to corroborate with the girl's story. She thanked Buddy for checking and letting her know what he found. When the girl asked for their help, Sylvia nodded and answered, "Yeah, we'll help you out," She felt bad for the girl, and she suspected, judging from her question, that she was trying to transport her research alone. She then introduced herself, "Oh. I'm Sylvia, and this is Buddy,"