Kay couldn't hear John shouting after her, or if she could it was such a muffled voice it just didn't get through to her at all. All she could focus on was the mage drawing her closer to get her under the premise of saving John. She was competely oblivious that Serena was making her shadows wrap around her to stop moving, only that she was making the actions of moving but not actually going anywhere. With John reaching her and placing his hands on her face, her eyes just seemed completely glazed over like they were looking through John and not at him. 

The mage stepped out from what seemed to be a cloaking spell, showing he was right there when Kay was walking to him. "But if I release her then John withers away and dies. You release the phoenix and John will have that hex I put on him removed. It's really that simple" he spoke in a cocky tone and smirk. "So it's time to pick who you save. the flamebird or the mage" he added. 

As John's trance breaking spell was being used, Kay was starting to show signs of it working by her eyes showing the fact she was fighting it as she stopped the action of walking on the spot. "J-J-John help m-" she managed to stammer out as she tried to break free of the trance the other mage put on her.