Kay made sure to leave enough of a pause between her shouts to try and hear out for them but she just coiuldn't hear either of them which was making her want to panic. Then seemingly out of the blue a shadow appeared and landed in her arms shaking weakly which made her look at it and then forward to where it was gesturing. "I'm gonna save them, I promise" she told the shadow guiding it to attach to her back so she had hands free. "Chas! I know where they are!" she called back, as she eased her way inside lifting beams and bricks out of the way as she went. "Keep guiding me in any you can" she told the shadow, I need to get as close as I can" she told it again as she kept going. 

"Serena! Keep trying to call out to me! I need you to stay awake!" she called out as Chas was on the phone to the fire brigade and ambulance to try and help in getting them out of the warehouse. "Emergency services are on their way!" he shouted to Kay, hoping that his shouts would reach her, which they did. Yet instead of shouting back, she focused her energy on climbing through the rubble, coughing every now and then from it all getting into her throat. A couple of times she accidentally touched an iron beam which made her hiss in pain, but it didn't stop her advancing through.