[quote=@ZAVAZggg] At least until it freezes again. I honestly don't know why, but it's either something to do with the software or the hardware, and in the latter case I can't do shit because it's a prebuilt distributed by HP with a case whose bottom cover literally cannot be opened without some kind of extremely small specialized tool. As even a credit card wasn't enough. So I hope it's just software related issues. [/quote] Usually those are just going to be bolts keeping the case from falling apart. I don't think I've seen a case where there's not a normal sized bolt somewhere.