Oola looks to young to be taken serious as a medium, so she wears a sort of old lady costume to make herself look older. She wraps a blue bandanna around her pink pixie-cut hairstyle, and wears vintage old lady glasses with the pointy end. Her hazel eyes are often accentuated with wing style eyeliner. She wears half sleeve and knee length dresses that make her look longer than she really is. She is of small frame, stands at 5'2" tall. But her most notable feature are the tattoos that cover 80% of her body.

As a child Oola was always aware of spirits being around her. At first she thought it was her imagination, she didn't really understand what was happening, so she shut down her ability for awhile. After the death of her grandmother, she begun to see her and hear her speaking to her all the time. Then the murder victims started coming to her and she didn't know what to do. Of course she thought she was going crazy - these victims were hanging out in her living room! Then word got around that she could communicate with spirits and people started calling her, asking her to contact specific people for them, and they paid her. Someone referred her to Southvale Investigations, and she has done house reading/clearing with them. But generally she works out of her home, where she does psychic readings and mediumistic readings.